ZigBee Network map without any connection

User
1

Hello, my Nymea server has been working fine for over a year, but the Zigbee network map doesn’t show any connections, as seems to be the case with other users. Did I forget to do something? Thanks in advance.

Capture d’écran de 2023-08-26 16-40-32
Capture d’écran de 2023-08-26 16-40-32594×674 35.4 KB

2

Hmm. Are there any errors in the app logs?

3

Capture d’écran de 2023-08-27 11-31-35
Capture d’écran de 2023-08-27 11-31-35613×1069 99.9 KB

4

I installed it in 2021

5

I meant the logs in app settings → developer tools

6

I think no, i try “Application - Debug” and “Application - Critical” :

W | ZigbeeDeviceObject: Unhandled ZDO indication ZigbeeNode(0xee1b, 00:17:88:01:06:D0:B8:EE, Philips (0x100b), LWA001, Router, RxOn:true) APSDE-DATA.indication(NWK address:“0x0000”, Destination EP:“0x00”, Source EP:“0x00”, Source NWK address:“0xee1b”, Zigbee::ZigbeeProfileDevice, ZigbeeDeviceProfile::IeeeAddressRequest, ASDU: “0x00 0x00 0x00 0x00 0x00”, LQI: 255, RSSI: -37dBm) DeviceProfileAdpu(SQN: 0, ZigbeeDeviceProfile::StatusSuccess, “0x0000”, Payload: “0x00”)
W | ZigbeePhilipsHue: Thing(Séjour Hue Smart button, id: {7bd992b0-6452-4750-aa68-5eab202fea54}, ThingClassId: {edfa223b-aade-4369-a4e2-77b99989f49d}) unhandled command received ZigbeeClusterOnOff::CommandOffWithEffect
W | ZigbeeDeviceObject: Unhandled ZDO indication ZigbeeNode(0x6fb0, 00:17:88:01:08:1D:7E:78, Philips (0x100b), LWA001, Router, RxOn:true) APSDE-DATA.indication(NWK address:“0x0000”, Destination EP:“0x00”, Source EP:“0x00”, Source NWK address:“0x6fb0”, Zigbee::ZigbeeProfileDevice, ZigbeeDeviceProfile::IeeeAddressRequest, ASDU: “0x00 0x00 0x00 0x00 0x00”, LQI: 255, RSSI: -55dBm) DeviceProfileAdpu(SQN: 0, ZigbeeDeviceProfile::StatusSuccess, “0x0000”, Payload: “0x00”)
W | ZigbeeDeviceObject: Unhandled ZDO indication ZigbeeNode(0xee1b, 00:17:88:01:06:D0:B8:EE, Philips (0x100b), LWA001, Router, RxOn:true) APSDE-DATA.indication(NWK address:“0x0000”, Destination EP:“0x00”, Source EP:“0x00”, Source NWK address:“0xee1b”, Zigbee::ZigbeeProfileDevice, ZigbeeDeviceProfile::IeeeAddressRequest, ASDU: “0x00 0x00 0x00 0x00 0x00”, LQI: 255, RSSI: -40dBm) DeviceProfileAdpu(SQN: 0, ZigbeeDeviceProfile::StatusSuccess, “0x0000”, Payload: “0x00”)
W | ZigbeeDeviceObject: Unhandled ZDO indication ZigbeeNode(0x6fb0, 00:17:88:01:08:1D:7E:78, Philips (0x100b), LWA001, Router, RxOn:true) APSDE-DATA.indication(NWK address:“0x0000”, Destination EP:“0x00”, Source EP:“0x00”, Source NWK address:“0x6fb0”, Zigbee::ZigbeeProfileDevice, ZigbeeDeviceProfile::IeeeAddressRequest, ASDU: “0x00 0x00 0x00 0x00 0x00”, LQI: 255, RSSI: -55dBm) DeviceProfileAdpu(SQN: 0, ZigbeeDeviceProfile::StatusSuccess, “0x0000”, Payload: “0x00”)
W | ZigbeePhilipsHue: Thing(Cuisine Hue Smart button, id: {66493790-7c70-4c49-a46f-0f9165567357}, ThingClassId: {edfa223b-aade-4369-a4e2-77b99989f49d}) unhandled command received ZigbeeClusterOnOff::CommandOffWithEffect

7

Hmm, that looks like the logs from nymea core. I suspect this issue is in the app though (use app settings instead of system settings in the apps main menu).